General Terms and Conditions of Sale

General Terms and Conditions of Sale – Odontoscope® – May 2025

Article 1 – Scope
These general terms and conditions of sale (GTC) apply to all orders of Odontoscope® products placed with Simon Benoliel – FSBD, manufacturer and distributor. They take precedence over any customer documentation, unless expressly and explicitly waived in writing. The GTC may be modified at any time; the applicable terms are those in effect on the date of the order.

Article 2 – Products and Availability
Offers are strictly reserved for institutional care facilities (nursing homes, EHPAD, residential homes for persons with disabilities). In the event of unavailability, the customer will be informed within 15 days and offered either delayed delivery or a refund.

Article 3 – Orders
The order becomes binding upon written confirmation or upon receipt of a signed purchase order.
Minimum order: 2 boxes of 10 Odontoscopes (400 € excl. VAT).
Use of the application is activated as soon as the first assessment or tele-expertise request for a resident is submitted.

Article 4 – Pricing
Odontoscope®:

€20 excl. VAT per device
Sold exclusively in boxes of 10 units (€200 excl. VAT per box)
Minimum order: 2 boxes, i.e., €400 excl. VAT

The device is intended for individual use and can be reused by the same resident as often as necessary (initial exam, complaints, follow-up), provided it remains clean and in good condition.

The Odontoscope® is a comprehensive solution combining:
• an individual medical device facilitating visual examination of the oral cavity and standardized intraoral photography,
• a dedicated app for structured clinical data recording, in compliance with OHAT or OHS-InterRAI frameworks,
• access to an online training module covering the use of the Odontoscope® and a guide to clinical assessment of residents’ oral health,
• secure data transmission enabling remote dental tele-expertise* by a licensed dentist.

* In Belgium, each tele-expertise request is invoiced at €15 and covered by health insurance under applicable conditions.
In France, each request is invoiced at €20. It is carried out via the Omnidoc platform and covered by the French National Health Insurance under applicable conditions.

Article 5 – Reimbursement by Health Insurance
The individual Odontoscope® medical device may be invoiced by the facility (nursing home, EHPAD) to the resident, in the same manner as any recognized medical device. The Odontoscope® is registered on EUDAMED, bears CE marking, and is registered with the Belgian Federal Agency for Medicines and Health Products (AFMPS).
The Odontoscope® app may also be partially or fully reimbursed by the resident’s mutual insurance, depending on individual circumstances.
Upon request, a named invoice can be issued in the resident’s name, to be submitted with a medical prescription for reimbursement purposes.
FSBD and Odontoscope® cannot guarantee acceptance of reimbursement, which depends on the specific conditions set by each health insurance provider.

Article 6 – Payment
– Payment is due via bank transfer within 30 days after order confirmation.
– Products remain the property of FSBD until full payment has been received.

Article 7 – Delivery
Delivery is made within 7 to 14 working days upon receipt of the signed order form.
Delivery costs are borne by the customer unless otherwise agreed.
Products are shipped at the customer’s risk once handed over to the carrier.

Article 8 – Returns and Withdrawal
Used medical devices cannot be returned or exchanged.
The application cannot be refunded after activation.
In the event of a defective product, a replacement may be offered after validation by our technical support team.

Article 9 – Warranty
The Odontoscope® is covered against manufacturing defects.
Non-compliant use, physical damage, or unauthorized modifications void the warranty.
See user manual: https://odontoscope.com/instructions-pour-lodontoscope/

Article 10 – Personal Data
Data collected is processed in accordance with the GDPR. It is used exclusively for order management, application functionality, and tele-expertise services.
No data is shared with third parties without explicit consent.

Article 11 – Disputes
These GTC are governed by Belgian law. In the event of a dispute, jurisdiction is assigned to the courts of Brussels, unless otherwise provided by mandatory legal provisions.